Dear Guest,Thank you for your kind words! We're delighted you enjoyed our warm hospitality. While the hotel shows its age in parts, we're always working to ensure a comfortable and memorable experience. We look forward to welcoming you again soon.Warm regards,Shashank SinhaGeneral Manager
Dear Benjamin,Thank you for the wonderful review. We're thrilled to hear you enjoyed your stay—especially the iced coffee and personalized breakfast service. Brian and the team will be so happy to hear your kind words. We look forward to welcoming you back to JW Marriott Hotel Medan again soon.Warm regards,Shashank SinhaGeneral Manager
Dear ggmum, Thank you for choosing JW Marriott Medan for your most recent holiday and taking the time to share your detailed feedback with us. Your kind words mean a lot to us and will certainly motivate our team to continue providing outstanding service. It will be a pleasure for JW Marriott Medan Team to have you back and provide you with the hospitality and warmth that characterizes us. Warm regards, Shashank Sinha General Manager